Certified Medical-Surgical Registered Nurse Practice Test

A patient becomes angry attending a treatment group and complains about it to the nurse. Which response could the nurse give that would best demonstrate clarification?

1. "Can you tell me what about the treatment group made you angry?"

2. "It sounds like group today was pretty upsetting."

3. "Treatment groups have been carefully planned by the staff to help patients."

4. "Why are you upset? Attending the treatment group will help you get well."

The correct answer is: "Can you tell me what about the treatment group made you angry?"

In this scenario, the most appropriate response that demonstrates clarification would be option A: "Can you tell me what about the treatment group made you angry?" This response encourages the patient to verbalize the specific reasons why they became angry during the treatment group, enabling the nurse to gain a better understanding of the patient's concerns and feelings. By asking for more details, the nurse can clarify the root cause of the patient's anger and address their specific issues effectively.